02.03.2010 NGC Blog No Comments

Fighting the Global War on Talent

Is the technology industry’s ominous skills shortage and shrinking talent pool a ticking time bomb? In the global war for talent, the education system in the U.S. is falling short while businesses scramble to find the best employees – wherever that may be.

There is a tremendous corporate movement happening in this country right now that supports building a knowledge-based economy and for U.S. businesses to take an active role in improving resources in academics and advocating for a technology literate 21st Century Student.

Expanding domestic companies are working to ensure that they have an ample supply of engineering talent to hire in the coming years to remain globally competitive. In addition to supporting broader educational programs, some companies have been funding classroom training and curricula in school districts where they have facilities nearby in hopes that it will help them develop “home-grown” engineers.

The debate to those corporate initiatives is this; while schools welcome the materials and much-needed resources, critics say the initiatives add a commercial agenda to academics. Is that bad? Perhaps, but, I certainly can think are far worse things for our slumping economy and poor educational outlook that this country faces in the future.

Continual changes in the dynamics of the global labor force are having a major impact on the way employers around the world conduct their affairs. Technology is shifting organizational missions, strategies and objectives and has been described as one of the five most important variables in the future of business. Yet, all indications are that organizations will face a technology talent crunch in the future.

Last year, more than 270,000 U.S. college freshmen were surveyed and only 7.5 percent of students said they planned to major in engineering. According to the Wall Street Journal, that’s the lowest level since the 1970s. The irony is that the number of technology jobs continues to grow but fewer young American women and men are choosing technology-related fields of study, even though the job pool is readily available.

State spending on K-12 education has grown in real dollar terms in the past decade. Declining housing values now threaten to eat into property-tax revenues; which also eats away at state budgets. Teachers, meanwhile, often welcome the lesson plans, classroom equipment and the corporate-sponsored professional development sessions. But, however well-intentioned, such corporate input may blur the line between pure academics and a commercial agenda, critics say.

Technology professionals must change their focus – from the “techie side” to the “user side” – transitioning from technology bells and whistles to more problem-solving. The move away from “bits and bytes” calls for a new kind of technology leadership. Also, recruiting and retaining skilled employees within a constantly shrinking talent pool will continue to be a critical component to the success of any business in the near future.

The criticism that corporate donations into public schools may be placing hiring priorities ahead of broader educational goals is legitimate. However, weigh that against the needs of cash-strapped school districts throughout America, it begs the question: How many public schools would be offering courses in aerospace engineering or robotics without such support?

26.01.2010 NGC Blog 2 Comments

SEO: Bonus or Bogus For Your Business?

Everyone knows how important it is to be found on the Web. But not everyone understands what it takes to be found.

This year marks the continuing and determined effort to acquire, retain, and grow customers through search engine channels. And, while some areas are maturing, innovations in the search marketing arena continue at breakneck speed. But, is it worth it?

First of all, what is SEO? Search Engine Optimization is the effective utilization of search engines to draw traffic to your website. Whether you consider it a science, an art – or a combination of both – it is an ongoing, continuously evolving, high-maintenance process that includes customization of your website for better search engine ranking.

It is mostly technical in nature, combining programming with business, persuasion, sales, marketing, and a love for competitive puzzle solving in a written form. However, it is not just technical; it is not copywriting, proper links and source code, or just search engine submission, but an intricate blend of more than 100 variables into the matrix of a website.

It is difficult, indeed, because every search engine is different without a set of proven methodologies or “trade secrets.” It is a lot of trial and error, research, monitoring industry trends (especially your immediate competitors) and time. Some of the key trends that will shape search marketing this year will be the rise of universal search, the growth of international search marketing campaigns as well as innovative developments in the paid search and natural search landscapes.

Many companies still are under-investing in SEO, and there are several reasons for their reluctance. SEO often involves site-side technical changes that clients are unable to implement due to resource constraints. Additionally, SEO is not as predictable or as measurable as other forms of online marketing. Thus, the investment in SEO is taken on with some risk, and results are not always certain.

So, how does SEO return value on investment?

Think of it this way, the top two priorities that every business has for its website are: One, being found on the Web, and two, turning visitors into customers. Without high rankings, how can anyone find you without directly typing in your URL? And, once they are on your site, does your content engage the end user?

So, does SEO affect your business and your bottom line? ABSOLUTELY!

In the early days (mid-90s), SEO was primarily about getting listed in the search engines and the requirements for ranking were simple and easily abused by spammers as a result. Toward the latter part of the decade, it became more important to be found in human-edited directories and search engines put more emphasis on off-page factors to combat spammers and improve relevancy.

It used to be easy to “trick” search engines, but those days are over. Search engines have won the war against keyword spamming through innovative algorithms that can recognize meaning and relevance. Search engines now look for “authority” sites.

As search engines have become more sophisticated, SEO professionals have evolved as well and must master a number of additional skills including data mining, statistics and semantic analysis. Also important to the task of SEO are keyphrase and behavioral research, website and web traffic analytics to measure results, and watching the trends and changes in search engine technologies.

Our research at NGC shows competitive intelligence means less guesswork, significantly less trial and error and quicker results. It is a more scientific approach to SEO.

The near future will be concerned with responding to the challenges and seizing the opportunities presented by the personalization of search and by the increasing popularity of social media. More sophistication will be used in the area of web analytics as well as merchants seeking to leverage all the benefits of behavioral targeting. Further in the future, we see us putting more effort into mobile marketing as consumers both search and buy items using various mobile devices.

As more services and products via numerous forms of media come about, SEO professionals will have to keep up with these new technologies and channels to discover new ways to optimize visibility and traffic for their clients. But, before you dive into your website’s Titles, Keywords, Meta Tags, Frames, Flash, JavaScript, or anything else associated with the backend, remember the single most important factor to building traffic on your website is what everyone else sees.

Every trick in the book is no substitute for robust content. Brilliant content is what everyone wants: you, your customers, and the search engines. Feed those spiders HTML!